Last updated: April 12, 2026
ProofCall is designed from the ground up to comply with the Telephone Consumer Protection Act (TCPA) and the FCC's February 2024 ruling (FCC 24-17) classifying AI-generated voices as "artificial" under the TCPA.
Every ProofCall AI call begins with a clear disclosure: "This call is made using an AI voice assistant on behalf of [Your Agency Name]. This call may be recorded." This disclosure plays within the first 10 seconds of every call.
ProofCall requires prior express written consent (PEWC) before any outbound AI call. Our platform tracks consent records with timestamps, phone numbers, and the specific authorization language used. Records are retained for a minimum of 5 years.
Before every campaign launch, ProofCall scrubs your lead list against the National Do Not Call Registry and 18 state DNC registries. Lists are refreshed every 31 days as required by the FTC Telemarketing Sales Rule.
Every AI call includes an opt-out mechanism. Leads can say "stop" or press a key at any time to be added to your internal DNC list. Opt-out requests are honored within 24 hours.
ProofCall enforces timezone-aware scheduling. Calls are only placed during permitted hours: 8am-9pm in the recipient's local timezone (federal default), with stricter limits automatically applied for states like Florida (8pm), Oklahoma (7pm), and Oregon (8pm).
For the 12 two-party consent states (CA, CT, DE, FL, IL, MD, MA, MI, MT, NH, OR, PA, WA), ProofCall automatically adds a recording disclosure at the start of the call. In California and Illinois, the AI requests explicit verbal consent before proceeding.
ProofCall monitors abandoned call rates in real-time. If the rate approaches the 3% threshold (per FTC TSR requirements), campaign dispatch is automatically throttled.
For TCPA compliance questions, contact us at compliance@proofcall.pro